Shipping & Returns
Shipping Policy
At Point West Flower Market, we offer shipping services to our customers. Our shipping methods are reliable, efficient, and timely. We ensure that our packaging is of high quality to keep your flowers fresh and beautiful during transportation. The shipping costs may vary depending on the destination and the type of flowers you order. However, we always strive to offer affordable prices and value for money.
Our team is dedicated to providing you with the best shopping experience. If you have any questions or concerns regarding our shipping policies, please do not hesitate to contact us. We are always happy to help!
Return & Exchange Policy
We understand that sometimes you may change your mind about your purchase, or you may be dissatisfied with a product. At Point West Flower Market, we have a straightforward refund and exchange policy to ensure that you can shop with confidence. If you are not satisfied with your purchase, please let us know within 24 hours of receiving the flowers. We will do our best to address your concerns and find a suitable solution.
Please note that we cannot offer refunds or exchanges for flowers that have been damaged due to improper handling or neglect. If you have any questions or concerns regarding our return and exchange policy, please do not hesitate to contact us. We are always happy to help!